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Customer Service Executive

Ref: 9220298

  • £16,500 - £18,500
  • 10 Dec 2019
  • Belfast
  • Perm

My client, a leading FMCG business require a Customer Service Executive to join their team on a permanent basis. This is a fantastic opportunity to join a leading company in the city centre - great location and competitive salary.

The Job

• Ensure all customers receive excellent service • Build and maintain great relationships with customers • Deal with customer queries and complaints • To work with other departments such as finance and marketing • Meet KPI’s, SLA’s and targets set • Receiving and processing sales orders • Adhering to all policies and procedures in the company

The Requirement

•5 GCSE’s including Maths and English or equivalent • 12 months+ experience in a contact centre role • Excellent knowledge of MS Office • Excellent English- both written and verbal For more information on this job or other HR and Business Support opportunities, please contact Natasha Feenan on 02890 325 325 or n.feenan@brightwaterni.com